Frequently Asked Questions

Answering Self Storage Questions in Palestine, TX

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. Lone Star Secure Storage offers clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?

What are the TOTAL move in fees, including rent, and when are these due? How much notice do I need to give prior to vacating? 

Are there any items that I am NOT able to store?

You are not able to store liquids, explosives, flammable liquids, toxic materials, and perishables. If you have any questions regarding a specific item, please contact us.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, contact our self storage experts. Our friendly staff can provide advice on packing, transporting, and storing your possessions in our self storage units. You can either email, call, or stop by during office hours.

We’re conveniently located on North Loop 256 between State Highway 155 and North US Hwy 79—making us easily accessible to residents and businesses in Palestine, Elkhart, and Jacksonville, TX.

Contact us